What is the off-track entertainment, concerts and activities at the FORMULA 1 SINGAPORE AIRLINES SINGAPORE GRAND PRIX 2023?

More information on the entertainment line-up for the Formula 1 Singapore Airlines Singapore Grand Prix 2023 will be announced later.

As the effects of the pandemic have been ever-changing, changes may need to be made at any time to entertainment and activities, even after they are announced.

This may include limiting the access that any ticketholder has to any entertainment and activities. Refunds will not be given due to any change in entertainment, concerts or other activities.

How is Singapore GP committed to driving change?

#SGPDRIVESCHANGE

Singapore GP is committed to making the Formula 1 Singapore Airlines Grand Prix  one of the most environmentally sustainable street circuits on the Formula 1 calendar.. We are committed to driving change towards leaving a positive race print.

Building on existing efforts from past races, Singapore GP and STB will flag off a series of sustainability initiatives this year to reduce the event’s carbon footprint, promote a circular economy, and create positive impact in the community.
  
To further highlight their commitment, Singapore GP has appointed Faithful + Gould to produce a Carbon Footprinting Report that will measure the carbon footprint within the Circuit Park’s patron experience zones. Results from this report, which will be audited by Tüv Süd PSB, will be used by Singapore GP to develop a Carbon Management Plan that will guide and enhance sustainability efforts for the race over the remainder of the seven-year term.

Find out how Singapore GP is driving change here.

How can I do my part to reduce the environmental footprint?

Ticketholders are strongly encouraged to take public transport to the event. 
Help us keep the Circuit Park clean and green – let’s make the experience more enjoyable for everyone! Please dispose of your trash properly and throw recyclables in right bins.

To reduce single-use packaging and disposables, sale of still water in single-use plastic bottles will be phased out; all Singapore GP-run F&B outlets within the Marina Bay Street Circuit will only sell still water in beverage cartons. You can still bring reusable bottles into the Circuit Park – there are plenty of water points for you to refill your bottle.

Where can I purchase official Singapore Grand Prix merchandise?

Pick up exclusive official Singapore Grand Prix memorabilia at the merchandise stores located throughout the Circuit Park. You can also visit our online store at shop.singaporegp.sg.

Who can I contact should I need assistance?

For further information or assistance, please write to us at https://singaporegp.sg/en/contact-us or call +65 6229 7777.

Medical & First Aid

Should you feel unwell during the event, please proceed to the nearest First Aid Booth.

The most common first aid incidents are blisters (from walking in inappropriate footwear), mild dehydration and sunburn. Please take appropriate prevention measures to ensure you have a smooth and enjoyable experience during the event.

Please refer to the Circuit Park Map for all the First Aid Booth locations.

Information Booths/ Lost & Found

Approach our staff at the various Information Booths around the Circuit Park for any queries or requests.
In the event that you lose an item, please report to the nearest Information Booth.
Please refer to the Circuit Park Map for all Information Booth locations.
*Do note that we are unable to retrieve items under the grandstands until after the day’s activities.

What is a virtual waiting room?

A virtual waiting room manages traffic on the website, ensuring that users will get a smooth and pleasant experience as they await their turn to enter the booking site.

You may join the virtual waiting room 60 minutes prior to the launch of ticket sales. A queue position will be assigned to you at random once sales begin. When it is your turn, a pop-up will direct you to the booking site where you will be able to select and purchase your tickets. Tickets are sold on a first-come, first-served basis. Due to the high demand for tickets to the Formula 1 Singapore Airlines Singapore Grand Prix 2023, there is no guarantee on their availability.​

What happens when I arrive the booking site before sale begins?

You will be placed in a pre-queue waiting room before being assigned a queue position at random once sales begin.​

Will a queue number be assigned to me before tickets go on sale?

Visitors who are early and waiting in the pre-queue room will see a countdown to the start of ticket sales. When the sales begins, those in the pre-queue will be randomly assigned a queue number.

Those who enter the waiting room after ticket sales have commenced will be placed at the back of the line on a first-come, first-served basis.​​

What happens if I miss my turn?

When it is your turn, you will be given 10 minutes to enter the booking site and purchase your tickets. If you miss your turn, your session will expire, and you will have to re-enter the queue.​​​

What are the Do’s and Don’ts when buying tickets online?

Do’s
1. View product information on our official website https://singaporegp.sg first and decide which product to buy before entering the booking site.
2. Ensure your credit card has sufficient funds
3. Check that your card is enabled to perform international transactions (for non-Singapore issued cards)
4. Keep to the 10-minute time limit to complete your transaction

Don’ts
1. Avoid making multiple attempts using the same credit card and/or multiple cards to make payments, which may lead to the system blocking your account
2. Do not refresh your page while in the Virtual Waiting Room

If you encounter any payment problems during your transaction, please call the Ticketing Hotline +65 6229 7777 for assistance.

Where can I buy tickets?

Official Formula 1 Singapore Airlines Singapore Grand Prix 2022 tickets can be purchased from the official Singapore GP website, www.singaporegp.sg, the Singapore GP Ticketing Hotline +65 6229 7777 and via Authorised Ticketing Partners (ATP).

Are tickets sold by external parties or other websites valid?

Only Singapore GP’s Authorised Ticketing Partners (ATP) are permitted to sell Formula 1 Singapore Airlines Singapore Grand Prix 2023 tickets.

Tickets sold by unauthorised resellers online or outside of the Circuit Park will be void and the ticketholder will be refused entry to the Event. Please refer to Clause 6.6 on Prohibition against Ticket on-selling and unauthorised Tickets on our Terms & Conditions (Sale & Entry) here.

I saw a lower price on another website. Are the tickets valid?

Official Formula 1 Singapore Airlines Singapore Grand Prix 2023 tickets can only be purchased from the Singapore GP website (www.singaporegp.sg), the Singapore GP ticketing hotline and via Authorised Ticketing Partners (ATP).

If you see lower prices advertised elsewhere, these tickets are likely to be from unauthorised resellers, or may potentially be fraudulent tickets. Any ticket found to be obtained from unauthorised source will be immediately voided and the ticket holder will be refused entry to the Event.

Do note that Singapore GP will only accept the first scan of the e-Ticket upon entry.

Is there a limit to how many tickets I can purchase and how many people in a group can attend the race together?

Each person may only purchase up to a maximum of 8 tickets for Hospitality, Grandstand, Walkabouts and Combination ticket categories.

Are the tickets transferable?

Each ticket in a three-day ticket may be used by a different ticketholder. However, please note that tickets are non-transferable on the same day during the day of entry into the Circuit Park.

Does my child require a ticket?

All patrons, including children, must have a valid ticket for entry. 

General Access: any person under 12 years of age must be accompanied and supervised at all times by his or her parent/guardian.  

Hospitality Facilities: any person under 18 years of age must be accompanied and supervised at all times by his or her parent/guardian.  

Singapore GP strongly advises that children under the age of seven should not attend the race for safety and operational reasons. Children below the age of seven will only be admitted if the parent/guardian signs a  Release, Waiver & Discharge of Liability and Indemnity Agreement which can be obtained from this link or at ticketing counters outside the Circuit Park. For the avoidance of doubt, all persons regardless of age must have a valid ticket to enter the Circuit Park.

The full conditions of sale and entry to the Formula 1 Singapore Airlines Singapore Grand Prix 2023 can be found here.

Are there any discounts for children?

Patrons aged 16 and below can enjoy up to 50% off the regular price for the 3-day Pit Grandstand and 3-day Stamford Grandstand tickets.

All patrons 12 and under who wishes to purchase a Junior Ticket should be accompanied by an adult to the event.

Singapore GP strongly advises that children under the age of seven should not attend the race for safety and operational reasons. Children below the age of seven will only be admitted if the parent/guardian signs a Form of Release, Waiver & Discharge of Liability and Indemnity Agreement which can be obtained from this link or at ticketing counters outside the Circuit Park. For the avoidance of doubt, all persons regardless of age must have a valid ticket to enter the Circuit Park.

Can I choose seats from the seating plans within a grandstand?

You may choose your preferred grandstand and block, but not the individual seats within that grandstand. The computerised ticketing system allocates seats on a best available basis at the time of purchase. This means that when you buy the tickets, you will get the best seats available at that point of time.

For assistance, you may contact us here or call the Singapore GP Ticketing Hotline at +65 6229 7777 for more information.

Can I change my tickets after the purchase is made?

Only ticket upgrades are permissible. For assistance, please contact us here or call the Singapore GP Ticketing Hotline at +65 6229 7777 for more information.

I have encountered a payment error during my transaction, what should I do?

Payment errors could be due to the following reasons:

1. Your card has not been activated for international usage
2. You have made multiple attempts which may lead to the system blocking your account
3. Insufficient funds in your account

Call the Ticketing Hotline +65 6229 7777 for assistance.

What type of payment do you accept?

You can purchase your tickets by Credit Card (American Express, MasterCard and VISA).

What is included in the ticket price published on the website?

All ticket prices are inclusive of the prevailing rate of Goods & Services Tax.

Why the switch to e-tickets?

The Formula 1 Singapore Grand Prix is one of many events that has made the switch to electronic tickets, beginning with a trial with general walkabout and grandstand tickets. This is in line with the current practice across various industries.

The decision was made during the pandemic as we wanted greater flexibility to respond to ongoing changes in COVID-19 safe management measures.

Furthermore, with e-tickets readily available on a mobile device, patrons can access their ticket whenever it is required. This eliminates the need for an additional trip prior to the event to collect a physical ticket, and reduces the possibility of tickets being mishandled while being couriered. E-tickets also have the added advantage of being more environmentally friendly.

When will I receive my e-tickets?

E-tickets will now be issued for grandstand and walkabout patrons in place of physical tickets. Your e-ticket(s) will be sent to your registered email address closer to the event.

I did not receive my email confirmation after purchasing my tickets. What should I do?

Please check your junk or spam mail folder for the email confirmation shortly after purchasing your tickets. In the event you are still unable to locate it, please contact us here or call the Singapore GP Ticketing Hotline at +65 6229 7777.

What are my delivery/collection options?

You may choose to collect your hospitality tickets at a self-collection venue or receive them via courier.

Do my shipping and billing addresses have to be the same?

Your shipping and billing addresses can be two different addresses.

Where can I collect my hospitality tickets?

Ticket collection details for hospitality tickets will be communicated directly to the ticketholder at a later date.

When is the latest that I will receive my hospitality tickets via courier?

If you have opted to have your hospitality tickets couriered to you, you can expect to receive your tickets at the address provided by you closer to the event.

If you are not able to collect by the dates stated, or wish to amend the method of ticket collection, please contact us here or our Hospitality team at +65 6731 5900.

I did not receive my hospitality tickets. What should I do?

If you did not receive your tickets, please contact us here or our Hospitality team at +65 6731 5900.

What do I need to bring to collect my hospitality tickets?

You are required to present the following items for verification upon collection:

  1. Clear copy of your email confirmation
  2. Any photo identification card that bears the credit card holder’s name such as NRIC, Passport or Driver's license
  3. Credit card used for the purchase

If you are unable to produce the original credit card due to replacement or loss of card, please contact us here or call our Ticketing hotline +65 6229 7777 for assistance prior to collection.

What if I cannot collect my tickets personally?

Please write to us here if you are unable to collect your tickets personally.

What is the refund policy in place in the event that the Formula 1 Singapore Grand Prix 2023 is cancelled?

If the Formula 1 Singapore Grand Prix 2023 is cancelled and cannot be rescheduled, we will contact all ticketholders.

For more information on refunds and exchanges, please refer to Clause 8 of our Terms & Conditions here.